Privacy Policy

Introduction

Welcome to selliphonedubai.net . We are committed to protecting the privacy of our users (“you,” “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and use our services to sell or trade in your electronic devices.

Please read this policy carefully. By using our Website, you consent to the data practices described in this statement.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Website includes:

a) Personal Data You Provide to Us We collect personally identifiable information that you voluntarily provide to us when you fill out a quote form, contact us, or engage in a transaction. This information includes:

• Contact Information: Your full name, email address, and phone number.

• Device Information: Details about the device you wish to sell, such as the model (e.g., iPhone 14 Pro Max), storage capacity, condition, and serial number (IMEI).

• Transaction Information: If you proceed with a sale, we may collect your address for pickup services and information required for payment.

• Communications: Any correspondence between you and our team via email, contact forms, or other communication channels.

b) Data We Collect Automatically When you access the Website, we may automatically collect certain information about your device and Browse activity. This information includes:

• Log and Usage Data: Your IP address, browser type, operating system, pages viewed, the dates and times of your visits, and the website you visited before navigating to our Website.

• Cookies and Tracking Technologies: We use cookies to help customize the Website and improve your experience. Cookies are small data files stored on your hard drive or in device memory. Most browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies.

How We Use Your Information

We use the information we collect for various business purposes, including:

• To Provide Our Services:

  • To generate and communicate a price quote for your device.

  • To arrange for the pickup or drop-off of your device.

  • To process payments for your device.

  • To respond to your inquiries and provide customer support.

• To Improve Our Website and Services:

  • To understand how users interact with our Website to enhance user experience.

  • To monitor and analyze usage and trends to improve website functionality.

  • To help diagnose and fix technical issues.

• For Security and Legal Compliance:

  • To prevent fraudulent transactions and protect the security of our Website.

  • To comply with applicable laws, regulations, and legal processes.

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share information we have collected about you in certain situations:

• With Service Providers: We may share your information with third-party vendors who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

To exercise these rights, please contact us using the contact information provided below.

Children’s Privacy

Our services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information from our files.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@selliphonedubai.net